Analysis of the Effect of Social Services and Financial Support on Community Satisfaction: A Case Study of Gerindra Party Services

Abstract

The role of political parties extends beyond electoral competition; they also play a critical role in addressing the socio-economic needs of their communities. This study investigates the impact of two key factors—social services and financial support—on societal satisfaction with the services provided by the Gerindra Party in Indonesia. Using quantitative analysis, this research examines how these variables contribute to the overall satisfaction of citizens and the implications for political engagement and party loyalty. A survey was conducted on 300 community members who have benefitted from Gerindra’s social programs, and path analysis was used to identify relationships between the variables. The findings reveal that both social services and financial support have a significant positive impact on societal satisfaction. The study concludes with policy recommendations for enhancing community-oriented programs to improve political engagement and satisfaction.